Refund policy
30-Day Money-Back Guarantee
We want you to feel great about your purchase. If you're not completely satisfied with Lymphoria, you're covered by our 30-Day Money-Back Guarantee.
How it works
- You have 30 days from the date your order is delivered to request a refund.
- To start a refund, email us at info@wellra.store with your order number and the email address used to place the order.
- There's no need to ship anything back - once your refund is approved, you may keep the product.
Refund processing
Approved refunds are issued to your original payment method. Please allow 5-10 business days for the refund to appear, depending on your bank or card provider.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or incorrect, please email info@wellra.store within 7 days of delivery with a photo and your order number, and we'll make it right with a replacement or full refund.
Questions
Email info@wellra.store and our team will respond within 24 hours (Monday to Friday). Wellra is an Australian-owned brand; orders are fulfilled and shipped from our United States warehouse.